Admissions Coordinator I

Care SynergyDenver, CO
$21 - $25Onsite

About The Position

The Denver Hospice has an immediate opening for Admissions Coordinator I. This is a Full-time position, working 40 hours per week, with a schedule that varies but will include weekends. The hourly pay range is $21.29 - $25.01. Supplemental pay may be available based on position, schedule, and/or availability, including overtime. Mileage and expense reimbursement is provided at sixty-two and a half cents per mile. The organization values engagement, community, and outreach initiatives, providing a welcoming and supportive care environment where all team members feel respected and valued. They support a culture of work-life balance and offer two free, confidential benefit programs. The employer pays over 90% of employee medical premiums in some plans, and offers a Health Savings Account (HSA) with significant employer funding ($1,000 for single, $2,000 for family). Team members receive 18 days of Paid Time Off (PTO/Vacation Pay) in the first year for FT employees, plus seven paid holidays and a floating holiday. A 403(b) Retirement Plan with a 50% employer match up to 8% of total compensation is available. Other benefits include company-paid life and AD&D insurance, career and logo wear, an education reimbursement program, clinical career ladders, certification pay, a generous Discover-a-Star Team Member Referral Program, team member service awards, early wage access, legal and identity protection, and robust leadership development training programs.

Requirements

  • High school diploma.
  • One (1) year clerical/customer service experience (in a healthcare environment preferred).

Nice To Haves

  • Degree from an accredited university in medical, business or human relations preferred.

Responsibilities

  • Provides excellent service to internal and external customers in regards to Hospice, Palliative and Home Health services.
  • Coordinates the intake of referrals and admission of patients according to admission criteria and appropriateness.
  • Collaborates with team members as to the appropriate programs and requests assessment visits.
  • Answers incoming calls and provides information regarding hospice, palliative and/or home health care programs and admissions criteria to external and internal customers.
  • Provides information to patients, families and facilities to explain care options including in the home, long-term care, assisted living care and/or hospice inpatient facility settings.
  • Effectively works with discharge planners and referral sources.
  • Works closely with Business Development and/or Clinical team/staff to ensure timely patient care.
  • Receives and documents complete referral information, schedules assessment using the computer based appointment system, determines insurance coverage, and helps coordinate admission process.
  • Collects and verifies insurance coverage information and forwards to appropriate hospice staff as requested.
  • Meets with families and patients to provide Explanation of Benefits on a periodic basis.
  • May verify insurance coverage, order durable medical equipment, and forwards documentation to appropriate personnel.
  • Acts as an ambassador providing tours and general information about services provided by the hospice palliative and/or health care programs.

Benefits

  • Employer pays over 90% of employee medical premium in some plans
  • Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
  • Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
  • Seven Paid Holidays with an additional Floating Holiday
  • 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
  • Company-Paid Life and AD&D Insurance
  • Career & Logo wear
  • Education Reimbursement Program
  • Clinical Career Ladders
  • Certification Pay
  • Generous Discover-a-Star Team Member Referral Program
  • Team Member Service Awards
  • Early Wage Access
  • Legal and Identity Protection
  • Robust Leadership Development Training Programs
  • Mileage and Expense Reimbursement: Sixty-two and a half cents per mile
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