Admissions Clerk

Appalachian Regional Healthcare, Inc.•Hazard, KY

4d•Onsite

About The Position

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients. This role serves as the general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner. The clerk provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required. They operate the communication system, placing and answering telephone calls, paging or contacting staff, and keeping appropriate records, while also assisting in locating patient's families. The Admissions Clerk determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation. They maintain a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintaining the elective admission schedule and contacting patients when rooms are available. This role prepares all necessary records relating to admission, payment, and discharge of patient. The Admissions Clerk pulls patient charts, maintains appointment schedules, handles money, and retains custody of hospital keys as required. They may also assist patients in and out of vehicles, operate various office equipment, and perform cashier duties such as receiving payment and issuing receipts. Other related duties are assigned as needed.

Requirements

High School Diploma or GED equivalent.
Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
Must type 30 words per minute accurately.
Ability to communicate effectively with patients, visitors, and staff.
Ability to perform clerical and administrative duties accurately and efficiently.
Ability to maintain records and documentation.
Ability to work in a fast-paced environment while maintaining professionalism and accuracy.

Nice To Haves

Experience in dealing with public is desired.
Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Responsibilities

Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
Prepares all necessary records relating to admission, payment, and discharge of patient.
Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
May assist patients in and out of vehicles.
Operates various office equipment.
Performs cashier duties; e.g. receipts of payment and issuance of receipts.
Performs other related duties as assigned.