Admissions Clerk - Full Time

Kindred Healthcare•Selma, AL

12h•Onsite

About The Position

The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services. This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process.

Requirements

Excellent communication and customer service skills
Strong attention to detail and accuracy in data entry
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Basic knowledge of insurance verification and billing processes
Ability to manage multiple tasks and work under pressure in a high-stress environment
Strong organizational and time management skills
High School Diploma or equivalent required
Ability to work effectively under minimal supervision in a fast-paced environment

Nice To Haves

Previous experience in a hospital or medical office setting preferred

Responsibilities

Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services
Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness
Distribute and explain forms, documents, and educational handouts to patients or their caregivers
Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process
Verify insurance benefits and obtain pre-certifications/authorizations as required
Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary
Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries
Participate in call rotations as scheduled to provide coverage for the admissions desk
Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations
Maintain a clean and organized workspace, including sanitizing telephones and workstations
Assist with other administrative duties as assigned by the Admissions Supervisor