Admissions Assistant, Part-Time Weekends

All Together Recovery•Danville, KY

2d•Onsite

About The Position

All Together Recovery LLC (ATR) provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery-related extensions to the family in for-profit and non-profit environments. The admissions assistant will be responsible for completing new intake processing as well as following up with new referrals in a timely manner. They will ensure that all clients coming into any facility under ATR do so in a seamless manner from time of inquiry to admissions into the program. Any other admissions related items as directed by the admissions coordinator.

Requirements

Must have a valid Kentucky driver’s license
High School diploma or equivalent

Responsibilities

Completing new intake processing
Following up with new referrals in a timely manner
Ensuring that all clients coming into any facility under ATR do so in a seamless manner from time of inquiry to admissions into the program
Participate in all necessary staff meetings
Be proficient in all ATR rules, policies, and procedures
Model servant leadership
Operate with integrity in all circumstances
Communicate effectively and be responsive to verbal and written correspondences
Collaborates with admissions coordinator/intake team to contact all referrals in a timely manner
Provide general information on services offered by ATR programs
Collect via EHR client general information regarding mental health, current crisis level, payment options, legal status, and other relevant information
Identify factors which suggest the referral may be better served by another agency and confirm with the admissions coordinator
Provide warm handoffs to connecting agencies
Scheduling applicant
Process paperwork and maintain records
Provide needed documentation to enroll clients into treatment
Coordination of benefits verification, identification of financial guarantor and payment arrangements
Ensuring client, family, and referent satisfaction with the admissions process
Internal communication with medical and program managers (involving CEO as needed) to ensure admissions are appropriate
Pre-admissions communication with client, family members, and referents
Coordinates and ensures timely processing of program documents including referrals, intakes, and discharge summaries
Engages in appropriate written and verbal communication with families, courts, insurance companies, case managers and treatment team
Entering assessment and admissions data into EHR
Ensuring admissions to the facility occurs in a timely and seamless manner
Initiate and maintain relationships with external community partners
Complete projects and tasks as assigned by admissions coordinator