Admissions Assistant

SEO (Sponsors for Educational Opportunity)•New York, NY

3h•Onsite

About The Position

As key players on the Recruitment and Admissions team, the Admissions Assistant will support the team in building a competitive class of incoming 9th grade Scholars (Class of 2030). Serving a critical role on the team, the Admissions Assistant will represent the SEO Scholars program by facilitating engaging and informative presentations for prospective applicants across NYC public schools and serving as the main point of contact for a portfolio of applicants, supporting students in completing our program application. As we move into the admissions cycle, the Admissions Assistant continue to play an integral role by reviewing applications and recommending applicants for the interview phase, conducting applicant interviews, assisting with admissions decisions, and providing logistical and administrative support as needed to execute major events throughout the cycle. This role will also be responsible for processing applications, communicating with prospective applicants to ensure complete applications, managing databases to support the team's data-driven decision-making, and working with our Recruitment Manager to execute large-scale operations such as our Interview Days and Orientation for the incoming class. The Admissions Assistant will represent the program to prospective applicants and families on the phone, via email, and during registration for admissions events. As such, we are looking for an individual who is not only highly professional, meticulous with their attention to detail, and calm under pressure, but also someone who is mission-driven, culturally competent, prides themselves on producing high-quality work, and who is passionate about spreading this opportunity to deserving candidates, and has excellent people skills for adults and students alike.

Requirements

Bachelor’s degree required.
Experience in customer service or operations.
Proficiency with small to medium databases using Excel.
Ability to self-motivate and work independently towards programmatic goals.
Ability to travel throughout all five boroughs of New York City.
Occasional evening and weekend work is required, dependent on program needs.

Nice To Haves

Experience working directly with youth and families is a plus.
Bilingual in Spanish/English is highly preferred.

Responsibilities

Deliver engaging and informative recruitment presentations to 9th grade students at select high schools throughout New York City.
Serve as the main point of contact for applicants from a specific group of high schools, including communicating with applicants by phone, text, and email to support them in completing the application and responding to all applicant outreach, ultimately ensuring that the recruitment team meets its application target numbers for the cohort of schools.
Track applicant information and communication in recruitment databases and spreadsheets.
Process applications and update necessary databases to inform progress on recruitment goals.
Generate data reports and communicate across the Recruitment and Admissions team to support colleagues in reaching application goals.
Manage contact information systems to ensure accuracy, and up-to-date information for effective outreach.
Review student applications for the program and make recommendations to the team regarding which applicants should move forward in the admissions process.
Interview applicants for the program and make recommendations regarding which applicants should be accepted.
Assist the team in making final admissions decisions for all applicants.
Communicate with accepted applicants to provide them with information about their admissions status.
Support the execution of program orientation for new students and their families.
Notify applicants advancing through the admissions process.
Schedule applicants for interviews, provide necessary information, and manage the schedule according to capacity.
Provide administrative and operational support to Recruitment Manager.