Admissions Assistant/Driver

Isaiah House•Louisville, KY

About The Position

Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant/Driver. Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. Employees receive benefits that include: Medical, dental, and vision insurance Basic life insurance 401(k) Option Paid holidays PTO after 90 Days Apply now to join our team and make a difference in the lives of others.

Requirements

Minimum of high school diploma, or GED.
Prefer experience in working with various funding streams and ability to collaborate with our billing department
Experience in crisis intervention and conflict resolution skills.
Ability to work in a fast paced, dynamic environment.
Valid Kentucky driver’s license with a clean driving record for the past three years.

Nice To Haves

Prefer experience in working with various funding streams and ability to collaborate with our billing department

Responsibilities

Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
Stay current on bed space and open availability each morning and throughout the day
Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
Complete detailed applications with clients over the phone
Generate first contact email with all required information regarding a potential client
Ensure client has active insurance or proper payment arrangement prior to scheduling
Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
Complete intake and admissions process within Celerity
Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
Coordinate transportation for incoming clients in collaboration with the logistics department.
Be available and attend weekly meetings with Admissions team and Coordinators