Admissions Operations Assistant

Niagara University•Town of Lewiston, NY

3d•Onsite

About The Position

Under general supervision, the Admissions Operations Assistant drives the technical and administrative processing of applications within the Office of Enrollment Management. This role supports the recruitment cycle for first-year, transfer, and graduate students while serving as a specialized liaison for Division I athletic recruits.

Requirements

Strong verbal and written communication skills with a commitment to high-level customer service and employee relations.
Expertise in Microsoft Office.
Demonstrated ability to learn complex CRM software.
Familiarity with the college admissions cycle.
Ability to operate standard office machinery.
Exceptional organizational skills.
Attention to detail.
Ability to work independently with minimal supervision.
Ability to display sound judgment to ensure timely completion of assigned tasks.
Functions of the position usually performed sitting, but may require some amount of time standing.
Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required.
Tasks involving working on a computer keyboard, calculator, cutting, labeling, and taping involve extensive wrist and hand movement.
Ability to perform movements without significant risk of injury to themselves or others.

Nice To Haves

Bachelor's degree in related field is preferred.
Prior work experience in an educational setting is preferred.

Responsibilities

Execute the processing of incoming applications, transcripts, and standardized test scores to ensure efficient enrollment workflow.
Coordinate with Division I coaches and athletes to facilitate pre-reviews, merit determination, and application follow-up.
Calculate cumulative GPAs and determine merit scholarship levels for incoming students while performing regular data integrity checks.
Assist in the production and distribution of all physical acceptance packets.
Facilitate admissions-related summer orientation correspondence and maintain the orientation database.
Evaluate international freshmen applications, verifying document credibility and using specialized software for international transcript analysis and merit assignment.
Manage file completion, major changes, deferrals, cancellations, and the turndown process.
Navigate Slate CRM for record consolidation, daily maintenance, and system upkeep.
Provide administrative backup for the Assistant Director of Admissions Operations and broader team members as assigned.
Uphold strict confidentiality regarding student personal information and academic records at all times, adhering to university disciplinary standards.
Perform other duties as assigned to support the Office of Enrollment Management.

Benefits

Low-cost health benefits
6% 403b contribution
Affordable tuition at Niagara University for you and eligible immediate family members
Tuition exchange at other designated universities for eligible dependent children
Generous holidays (20 days annually)
PTO
½ day Fridays throughout the summer
Approved employer for the Public Service Loan Forgiveness program
Free parking
On-site dining options
Fresh coffee at Tim Horton's and Starbucks