Admissions Advisor

EnterhealthPlano, TX
Onsite

About The Position

Where Compassion Meets Conversation Location: Plano, TX | Full-Time Can you build trust in a single conversation? Some people have the rare ability to make others feel heard, understood, and confident enough to make an important decision. If you're someone who naturally connects with people over the phone, enjoys meaningful conversations, and knows how to guide others without being pushy, we'd love to meet you. At Enterhealth, every call matters. Families reach out during some of the most difficult moments of their lives. Your role is to listen, educate, answer questions, and help them confidently take the next step toward treatment. This is not a cold-calling position. This is not a high-pressure sales job. This is a role for someone who knows how to build trust, earn confidence, and help people make life-changing decisions.

Requirements

  • People naturally enjoy talking with you.
  • You know how to ask great questions, listen carefully, and help people feel comfortable making important decisions.
  • You thrive in conversations where every interaction is different, and you enjoy building relationships over the phone.
  • You are resilient, self-motivated, and energized by helping people say "yes" to the right solution.
  • Exceptional communication skills and the ability to connect with people.

Nice To Haves

  • Inside Sales
  • Admissions
  • Recruiting
  • Customer Success
  • Business Development
  • Call Center Sales
  • High-End Hospitality
  • Luxury Retail
  • Financial Services
  • Account Management
  • Behavioral healthcare experience is not required. We'll teach you our industry.

Responsibilities

  • Speak with prospective patients and their families by phone.
  • Build trust through meaningful conversations.
  • Explain treatment options and answer questions.
  • Guide callers through the admissions process.
  • Coordinate with our clinical and medical teams.
  • Verify insurance benefits and collect required information.
  • Follow up with prospective patients in a timely and professional manner.
  • Deliver an exceptional experience from the first phone call through admission.

Benefits

  • Competitive base salary plus incentive opportunities.
  • Comprehensive benefits package.
  • Professional training and career growth.
  • Collaborative, mission-driven culture.
  • Opportunity to make a meaningful difference every day.
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