Admissions Advisor - Online

Post University•Waterbury, CT

5d•Remote

About The Position

Post University is a thriving organization with an unfolding, amazing success story centered on one mission – changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Every day, our team of passionate professionals embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. For more than 130 years, Post University has been dedicated to student success, serving thousands of learners across our online, main campus, undergraduate, and graduate programs. We value diverse experiences and perspectives and seek individuals who are passionate about contributing to a collaborative and student‑focused community. Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state. As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist, responsible for inspiring prospective students to see their potential within Post University’s online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-adding services. Your work goes beyond traditional recruitment; it’s about creating pathways for students and showing them that their dreams are achievable. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day.

Requirements

Genuinely student centric…institutional traditionalists need not apply! Our students are the reason we exist!
Culturally progressive…the organization is a living organism that requires constant nurturing.
Heroes and victims need not apply! It is only about the team and mission
Secure in knowing Post is a non-hierarchical, collaborative environment…it is about the mission…it’s about the team.
An associate degree (required), with a bachelor’s degree preferred—or a blend of experience and education that demonstrates your readiness for this role.
Polished and articulate verbal and written communications skills as a Post representative
Highest level of integrity and self-drive
Comfortable sitting for long periods of time at a computer, managing high call and text volume
Strong technical skills and proficiency in Microsoft Office and relevant database software.
Strong ability to multitask and adapt to a fast-paced environment.
Flexibility to work weekend hours as needed.
Receptive to ongoing developmental feedback and responds appropriately.
Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net [http://www.speedtest.net/](select Boston, MA–Comcast).
Candidates are responsible for ensuring their internet meets these standards before the start date.
A dedicated, quiet home workspace free from distractions is also required.

Nice To Haves

Experience in admissions, customer service, or consultative sales, with a focus on building meaningful connections, preferred

Responsibilities

Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
Lives Post University’s non-negotiable behaviors from day one.
Function as the first point of contact, conducting Professional College Advisory Sessions by phone and text to help prospective students explore their interests and align with a program that meets their personal and career goals.
Dedication to a noble calling–provide unmatched guidance, support, and resources, enabling students to overcome challenges and transform their lives through education and personal growth.
Dedication to exceptional service- actively engage with prospective students, delivering timely responses to inquiries, and building lasting relationships that foster trust and excitement about their academic journey.
Accountable to the Post Community- partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives from inquiry through their first term.
Commitment to excellence –ensure accuracy and integrity in documenting student inquiry and enrollment information across multiple systems, contributing to a seamless onboarding experience.
Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals.
Actively engage and participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
Participate in student development activities designed to promote student readiness, awareness, retention, and success.
Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
Embrace other responsibilities that contribute to our mission and goals as they arise.
Attends training as required and effectively applies new learnings.