View Job description for Admission Specialist

College of Western Idaho•Nampa, ID

3d•Onsite

About The Position

If you’re organized, detail-oriented, and passionate about helping others take the first step toward their goals, you’ll love being part of the Admissions team at the College of Western Idaho! As an Admission Specialist, you’ll be the first connection for many students beginning their college journey — reviewing applications, ensuring documents are processed accurately, and providing the friendly, knowledgeable support that sets CWI apart. Every day brings the opportunity to make a difference by helping students turn their educational dreams into reality while working in a collaborative, fast-paced, and student-focused environment. At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Requirements

High school diploma or equivalent required; college-level coursework or an associate degree preferred.
At least one year of experience in a professional office, customer service, or administrative support role.
Experience working in a college admissions, student services, or related higher education setting is a plus.
Strong attention to detail and accuracy in data entry and document management.
Excellent organizational, communication, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficient with standard office software (Microsoft Word, Excel, Outlook).
Ability to travel locally between campus sites as needed.

Nice To Haves

Bilingual in Spanish and English is preferred but not required

Responsibilities

Deliver Exceptional Student and Customer Service: Provide admissions and general information to prospective and current students, as well as the public, both in person and by phone. Represent CWI with professionalism and care, ensuring every interaction supports a positive student experience. Participate in student events and outreach activities throughout the year to promote engagement and access.
Manage Accurate and Efficient Admissions Processing: Review, process, and audit all incoming admissions documents with precision and timeliness. Track missing or incomplete materials and follow up with applicants to ensure application completeness. Maintain data integrity by accurately entering and updating information in the student information system.
Organize Workflows and Priorities to Support Department Goals: Coordinate daily tasks and resources to meet processing deadlines. Contribute to a collaborative team environment focused on efficiency, quality, and student success.