Admission Sales Representative

Charter College•Sandy, UT

17h•Onsite

About The Position

The Admissions Representative (AR) responds to prospective student inquiries received by the college through telephone, direct mail, and internet leads. The role manages high-volume calls professionally and confidently while building meaningful relationships with prospective students in a conversational, consultative manner. The representative also generates leads through current students, referrals, and outside resources. A key part of the role is identifying and enrolling qualified students who are likely to successfully complete their programs. This full-time, non-exempt position reports to the Director of Admissions, Campus President, or Operations Manager. The position operates in a fast-paced, indoor sales center and requires effective multitasking, prioritization, performance against goals, and clear verbal and written communication. The work is in person and includes varied shifts: Monday through Friday, 8:00 AM–5:00 PM, 9:00 AM–6:00 PM, or 11:00 AM–8:00 PM; and Saturday, 8:00 AM–5:00 PM. Compensation is $28.85 per hour. Charter College is a private, independent institution of higher education offering career-focused continuing education. Its programs address high-demand fields including healthcare, business, legal studies, criminal justice, information technology, and select skilled trades. The college is committed to preparing students for long-term career success and to fostering diversity and inclusion.

Requirements

High school diploma or equivalent is required.
At least 2 years of inside sales experience is required.
At least 2 years of outbound sales calling experience is required.
Ability to work effectively in a fast-paced, indoor sales center environment.
Ability to work under pressure and respond with urgency to business and customer needs.
Proven multitasking and prioritization skills.
Excellent written and verbal communication skills.
Working knowledge of remote communication tools and technologies.
Proficiency in Microsoft Word, Excel, database software, and internet applications.
Punctual, responsible, ethical, and a strong team player.
Bachelor’s degree preferred.

Nice To Haves

Bachelor’s degree.

Responsibilities

Respond to prospective student inquiries received by telephone, direct mail, and internet leads.
Manage high-volume inbound and outbound calls in a fast-paced environment.
Build rapport with prospective students and identify educational and career opportunities.
Use established phone scripts for inbound and outbound calls.
Generate personally developed leads through current students, referrals, and outside resources.
Schedule admissions interview appointments and conduct interviews by phone, in person, or via video.
Enroll qualified applicants.
Conduct scheduled follow-up with enrolled and non-enrolled prospects.
Enter tasks and notes into CampusVue daily.
Track incomplete enrollment files to ensure deadlines are met.
Monitor and respond to email communications.
Post all appointments to the Outlook calendar.
Meet required daily quotas for calls, appointments, and personally generated leads.
Adhere to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
Follow the Admissions Manual and campus and company policies and procedures, and uphold the Admissions Code of Conduct.
Participate in required campus orientations and attend Admissions and staff meetings.
Maintain a clean and professional work environment and dress professionally in accordance with the Employee Manual.
Perform other duties as assigned.