Admission Officer

Claremont McKenna College•Claremont, CA

13h•Onsite

About The Position

The Admission Officer supports the College’s overall enrollment strategies through its recruitment, evaluation, and yield programs for prospective and admitted students. The position assists in developing and cultivating an assigned recruitment territory and handling all aspects of student recruitment including, but not limited to, visiting high schools (in person and virtually), attending college fairs (in person and virtually), hosting counselor programs, managing volunteers in the area and application evaluation. The position also plays a key role in office-wide programming including, but not limited to, on campus information sessions, partnering with other offices to create dynamic programming, collaborating with team members on best practices in recruitment, and being an active contributor in all aspects of the Admission Office.

Requirements

A bachelor’s degree or any combination of education and experience that provides the required knowledge, skills, and abilities is required.
One year of experience as an admission counselor or a minimum one year of related professional experience working in secondary or postsecondary education is required.
A valid driver’s license or equivalent alternate form of transportation to off-site meetings and events is required.
A valid driver’s license and the ability to be insured under the College’s authorized driver’s policy are required to drive college-owned vehicles.
Deploy professional skills in meetings with students, counselors, parents and other constituents, in collaboration with colleagues, to best promote the College’s strategic interests. These include effective presentation skills, customer service, phone, and email etiquette.
High level of comfort with online video platforms for virtual recruitment.
Must understand and communicate the mission and history of the College’s liberal arts environment.
Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, phone, customer service, and leadership skills to supervise, facilitate, motivate and inspire a highly diverse group of student employees.
Follow all written and verbal instructions, asking questions as needed for clarification of projects/tasks/duties/assignments.
Operate computers proficiently with basic Microsoft Office software (such as Word, Excel, Outlook) and associated professional software Slate CRM.
Use assigned technology/devices/equipment to achieve annual goals and maintain confidentiality.
Handle all activities and highly confidential information with patience, discretion, good judgment, courtesy and tact while working with people from a wide variety of backgrounds.
Prioritize and perform multiple projects/tasks, meet deadlines/timelines, respond to others in a timely manner, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College’s strategic vision and the division’s/department’s annual goals.
Use exceptional/strong organizational and time management skills to complete work with accuracy and a keen attention to detail.
Must be able to lift up to 30 lbs. of boxed admission materials and/or luggage.

Responsibilities

Serve as the territory manager for assigned US and international territories handling all aspects of student recruitment including, but not limited to, visiting high schools, attending college fairs, hosting counselor programs, and managing volunteers in the area.
Travel up to three consecutive weeks and up to ten weeks total per year will be required to manage assigned territories and to represent the College at off-campus events, programs, and relevant conferences.
Work closely with the Director of Admission and a team of admission officers on assigned areas of responsibility.
Review and evaluate first-year and transfer applications per the College’s standards and policies and participate in all admission committee meetings.
Collaborate across departments at CMC and within The Claremont Colleges to help achieve our goals.
Support on-campus recruiting efforts by leading on-campus information sessions, conducting interviews, fielding phone calls, responding to emails, welcoming walk-in visitors, answering general inquiries, and leading campus tours as necessary.
Support all on-campus recruitment and yield programs coordinated by the Admission Office.
Perform other duties as required by the Director of Admission.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Take and follow directions.
Work cooperatively with others.
Receive and respond appropriately to constructive criticism.
Display a positive attitude.
Balance multiple tasks and priorities
Demonstrate a capacity to work with people from diverse racial, ethnic, geographic, and socioeconomic backgrounds, using welcoming, inclusive, and accessible approach.
Perform other essential duties and tasks specific to the position.