Admission & Marketing Rep I, RN-Rehab

WakeMed Health & HospitalsRaleigh, NC

About The Position

Responsible for providing case management services to all patients referred to WakeMed Rehab as well as marketing activities to monitor and develop relationships with all referral sources. This includes conducting a thorough clinical evaluation, assessing available resources and facilitating the development of a discharge/transfer plan from the referral location to the appropriate program within WakeMed Rehab system, or recommendations for alternative care options. This position is responsible for managing the planning, development and maintenance of an efficient admission system, establishing a community referral system and maintaining positive public relations with all internal and external contacts. Functioning as an advocate for the patient, works to identify initial goals for rehab and outcome achievement potential and is responsible for determining how available resources can be used and making referrals to appropriate community, financial, support and advocacy resources, verifying available healthcare benefits and is the primary point of contact for all insurance company case managers, providing communication as required for precertification of patients' hospitalization and treatment to all involved parties to facilitate continuity of care for each patient and ensures a smooth transition to the rehab program.

Requirements

  • Registered Nurse Required
  • Bachelor's Degree Nursing Required
  • 3 Years Clinical - Case Management Required

Responsibilities

  • Providing case management services to all patients referred to WakeMed Rehab
  • Marketing activities to monitor and develop relationships with all referral sources
  • Conducting a thorough clinical evaluation
  • Assessing available resources
  • Facilitating the development of a discharge/transfer plan from the referral location to the appropriate program within WakeMed Rehab system, or recommendations for alternative care options
  • Managing the planning, development and maintenance of an efficient admission system
  • Establishing a community referral system
  • Maintaining positive public relations with all internal and external contacts
  • Functioning as an advocate for the patient
  • Identifying initial goals for rehab and outcome achievement potential
  • Determining how available resources can be used
  • Making referrals to appropriate community, financial, support and advocacy resources
  • Verifying available healthcare benefits
  • Acting as the primary point of contact for all insurance company case managers
  • Providing communication as required for precertification of patients' hospitalization and treatment to all involved parties to facilitate continuity of care for each patient
  • Ensuring a smooth transition to the rehab program
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