ADMISSION LEAD COORDINATOR

Apollo Behavioral Health HospitalBaton Rouge, LA
Onsite

About The Position

The ADMISSION LEAD COORDINATOR (onsite, full-time) leads the Intake/Admissions function to ensure timely, compliant psychiatric admissions and sustained referral conversion. This role involves reviewing intake packets, conducting community assessments, collecting and reporting QAPI intake data, and managing Intake staff schedules. The coordinator also sets performance goals, coaches staff, and partners with the administrator for recruitment and training. Maintaining relationships with ERs and community referral sources is crucial to support the facility's daily census. Communication with physicians and the Director of Nursing regarding admission needs is also a key part of the role.

Requirements

  • Proficient in Microsoft Office
  • Able to work with minimal supervision; organized and self-disciplined
  • Strong documentation and communication skills

Nice To Haves

  • 2–3 years psychiatric patient admissions experience preferred

Responsibilities

  • Reviewing intake packets
  • Conducting community assessments
  • Collecting and reporting QAPI intake data
  • Maintaining Intake staff schedules and providing shift coverage when needed
  • Setting performance goals, coaching, and accountability for intake staff
  • Partnering with the administrator to recruit, train, and onboard intake team members
  • Maintaining relationships with ERs statewide and community referral sources
  • Communicating admission needs with physicians and the Director of Nursing
  • Triaging new referrals, confirming what’s missing, and prioritizing follow-ups
  • Balancing time between the facility and the community
  • Keeping documentation current
  • Ensuring intake metrics are captured cleanly for QAPI
  • Aligning staffing coverage
  • Removing workflow barriers
  • Checking progress toward individual targets
  • Providing clear updates to referral partners, especially ER contacts
  • Answering clinical/administrative questions
  • Keeping internal stakeholders informed on likely admits
  • Reviewing pipeline status and next-day priorities

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k)
  • Life Insurance
  • Competitive Salary
  • Paid Time Off
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