Admission/Intake Coordinator
AdamsPlace•Knoxville, TN
•Onsite
About The Position
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
Requirements
- High school diploma or GED
- Experience in behavioral health admissions/intake a plus
- Strong problem-solving skills and the ability to stay calm under pressure
- Ability to manage multiple situations at once
- Professional, empathetic communication style
Nice To Haves
- Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred
Responsibilities
- Answer and screen referral calls with professionalism and empathy
- Gather and document clinical and medical information for admission decisions
- Coordinate with providers and nursing staff to ensure timely, appropriate admissions
- Communicate criteria, bed availability, and decisions to referral sources
- Complete admission paperwork and ensure accurate data entry
- Maintain compliance with regulatory and organizational standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
