Admission Coordinator - Special Needs Unit

Desert Parkway Behavioral Healthcare Hospital•Las Vegas, NV

1d•Onsite

About The Position

We are seeking an experienced Coordinator to assess prospective patient needs and direct them to the appropriate special needs service or community resource.

Requirements

Master’s degree in Counseling, Social Work, Special Education, or related field
Current CPR certification

Nice To Haves

Active Nevada State Clinical License (RN, LCSW, LMFT, LCPC) preferred
Inpatient experience preferred
Familiarity with continuum of care and clinical terminology

Responsibilities

Reviews all incoming referrals for completeness and assesses appropriateness based on Special Needs Unit admission criteria.
Verifies clinical, behavioral, safety, and insurance requirements to determine eligibility for SNU services.
Meets with incoming patients or relatives to obtain pertinent data and verify insurance coverage.
Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
Communicates with referring providers to clarify missing or incomplete information.
Redirects or recommends alternative services when referrals do not meet program criteria.
Serves as the primary point of contact for parents, legal guardians, DCFS caseworkers, foster caregivers, or other authorized representatives throughout the referral and intake process.
Provides clear explanation of program expectations, required documentation, and next steps.
Ensures all consents, releases of information, and legal documents are completed by the appropriate legal authority prior to admission.
Obtains and verifies home medication lists, medical history, and other required intake materials from the responsible caregiver or agency.
Initiates prior authorizations for treatment including single case agreements.
Reviews all intake documents for accuracy and completeness prior to admission.
Tracks outstanding documentation and follows up with families, providers, and agencies as needed.
Ensures compliance with regulatory, legal, and organizational requirements related to pediatric and special‑needs populations.
Enters the data of calls and assessments in the computer system in a timely manner.
Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.