Admission Coordinator - AMIKids Farmington

AMIkids Careers•Farmington, NM

About The Position

The Admission Coordinator will provide customer service to youth, families, and stakeholders seeking residential treatment. Responsible for referral coordination, eligibility screening, timely authorizations management, intake/admission, and discharge planning.

Requirements

Bachelor’s degree in psychology, social work, or related human services field.

Nice To Haves

One (1) year of experience in authorizations management preferred.
One (1) to two (2) years of experience working with youth with behavioral health conditions preferred.

Responsibilities

Actively ensure interactions reflect Kids First, Safety, Family, Relationships, Meaningful Participation, Challenge and Engaged Environment and Community Involvement, Interactions with youth shall maintain an environment that provides a physically/emotionally safe space for youth and effective learning, growth, and progress toward individualized goals.
Model supportive, consistent, respectful behavior with all parties to ensure an atmosphere that fosters healthy relationships, trust, and mutual respect; set clear boundaries and provide observations and reflection to youth while fostering equity and diversity.
Provide support to the Multidisciplinary Treatment Team (MDT).
Provide accurate, timely and relevant information about programming, eligibility, and admission protocols to referrals.
Coordinate, schedule and facilitate intake/admissions process for youth and families, in partnership with the treatment team.
Create, maintain and be held accountable for accurate documentation of eligibility and authorizations in electronic health record, including but not limited to all pre-authorization, authorization tracking, and re-authorizations for placement, and discharge notifications.
Provide consistent, thorough and accurate communication with treatment team, third party insurance, billing/finance department, as well as externally to youth, families and referral sources.
Ensure follow-up with referral sources pre-admission, following admission, and throughout the discharge planning process.
Assist in the development of transition and discharge planning, including appropriate community referrals and service coordination.
Facilitate marketing and referral development activities.
Transport youth and may drive for other work-related tasks.
Travel as required.
Attend and maintain appropriate crisis intervention/de-escalation training and certification.
Attend and maintain CPR and First Aid certification by nationally recognized organization.
Assist with special projects and other duties as assigned.