Admission Coordinator - AMIKids Farmington

AMIkids • Farmington, NM

5h

About The Position

The Admission Coordinator will provide customer service to youth, families, and stakeholders seeking residential treatment. Responsible for referral coordination, eligibility screening, timely authorizations management, intake/admission, and discharge planning.

Requirements

• Bachelor’s degree in psychology, social work, or related human services field,
• One (1) year of experience in authorizations management preferred,
• One (1) to two (2) years of experience working with youth with behavioral health conditions preferred.

Responsibilities

• Actively ensure interactions reflect Kids First, Safety, Family, Relationships, Meaningful Participation, Challenge and Engaged Environment and Community Involvement,
• Interactions with youth shall maintain an environment that provides a physically/emotionally safe space for youth and effective learning, growth, and progress toward individualized goals,
• Model supportive, consistent, respectful behavior with all parties to ensure an atmosphere that fosters healthy relationships, trust, and mutual respect; set clear boundaries and provide observations and reflection to youth while fostering equity and diversity,
• Provide support to the Multidisciplinary Treatment Team (MDT),
• Provide accurate, timely and relevant information about programming, eligibility, and admission protocols to referrals,
• Coordinate, schedule and facilitate intake/admissions process for youth and families, in partnership with the treatment team,
• Create, maintain and be held accountable for accurate documentation of eligibility and authorizations in electronic health record, including but not limited to all pre-authorization, authorization tracking, and re-authorizations for placement, and discharge notifications,
• Provide consistent, thorough and accurate communication with treatment team, third party insurance, billing/finance department, as well as externally to youth, families and referral sources,
• Ensure follow-up with referral sources pre-admission, following admission, and throughout the discharge planning process,
• Assist in the development of transition and discharge planning, including appropriate community referrals and service coordination,
• Facilitate marketing and referral development activities,
• Transport youth and may drive for other work-related tasks,
• Travel as required,
• Attend and maintain appropriate crisis intervention/de-escalation training and certification,
• Attend and maintain CPR and First Aid certification by nationally recognized organization,
• Assist with special projects and other duties as assigned.

Benefits

• Growth opportunities – we pride ourselves on developing our leaders from within
• Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
• PTO & Paid Holidays
• Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees