Admission Coordinator

Innova Recovery Center • San Antonio, TX

8d • Onsite

About The Position

The Admissions Coordinator will be responsible for providing information about Innova's programs to potential and current clients, communicating program details, and connecting clients with the appropriate departments. This role involves collecting patient information, creating client profiles, verifying insurance benefits, establishing payment arrangements, and scheduling assessments. The coordinator will also ensure documentation accuracy, maintain census records, process payments, give facility tours, and coordinate admissions logistics. Collaboration with the Manager of Admissions and assistance with various tasks are also key aspects of this position.

Requirements

• Minimum one (1) year experience in an administrative role
• Experience in Microsoft software (word, excel, and outlook)
• Strong interpersonal skills
• Strong communication skills
• Must be able to adapt to changes in the work environment
• Must maintain a professional demeanor with clients in person and on the telephone
• Detail orientated
• Ability to maintain confidentiality
• Appreciates a collaborative working environment
• Dependable and prompt

Nice To Haves

• Bachelor’s degree
• Experience in a mental health facility or a related field

Responsibilities

• Provide information about all Innova’s programs to potential and current clients
• Communicate details about Innova’s RTC/PHP/IOP program
• Connect clients with the appropriate department as needed
• Collect patient information and create client profiles
• Check insurance benefits and communicate coverage to clients
• Establish deposit amount and payment plan arrangements
• Schedule Level of Care Assessments
• Ensure all required documentation is obtained and accurate
• Keep census records up to date
• Process all deposits and any necessary payment plans
• Give tours of the facility as needed
• Coordinate arrival times and transportation arrangements for admissions
• Notify all appropriate departments of admissions
• Collaborate with Manager of Admissions on various case consults
• Assist with various tasks and projects as assigned

Benefits

• Paid Time Off (P.T.O.)
• Paid Holidays
• Bereavement Leave
• 401(k) with Matching
• Life Insurance Plan
• Medical, Dental, and Vision Plans
• Employee Referral Bonus
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level