3302 - Admission Attendant - Fine Arts Museum
About The Position
The Fine Arts Museums of San Francisco are seeking temporary exempt (TEX) as-needed Admission Attendants. This role is exempt from the Civil Service examination process and serves at the discretion of the Appointing Officer. This position does not include City health or retirement benefits. Incumbents must be available at least two days a week, including at least one weekend day, as the museum is closed on Mondays. The role requires standing for 5 to 7 hours on hard surfaces. Shifts will be assigned at either the de Young Museum or the Legion of Honor, with schedules typically provided 14 days in advance. Hours will fluctuate based on availability and business needs. The primary responsibilities include selling tickets, admitting patrons, and performing other related duties. This includes operating cash registers or computerized systems, handling cash transactions, preparing bank deposits, providing customer service and information, assisting with crowd control, counting visitors, verifying admission receipts, issuing will call tickets, greeting groups and tours, assisting with coat check and information areas, maintaining inventory of admission tickets and other products, and ensuring automated systems are functioning correctly by performing basic maintenance like cleaning and replacing tapes and cartridges.
Requirements
- One (1) year (2,000 hours) verifiable experience as an admission attendant, cashier, or comparable position which requires assisting customers and handling cash on a daily basis.
Nice To Haves
- Extensive customer service background.
- Extensive retail background.
- Experience working in a museum or at a cultural institution.
- Experience working near high value art or around fragile and/or valuable materials.
- Ability to interact with the public and customers in a professional manner.
Responsibilities
- Selling, distributing, and/or collecting tickets, passes, memberships, and other products.
- Operating a cash register or a computerized system to register sales transactions.
- Setting up money trays to make change for patrons.
- Preparing deposits to bank monies.
- Providing customer service and information to patrons and staff.
- Assisting with crowd control, counting visitors, and verifying admission receipts.
- Assisting in the issuance of will call tickets.
- Greeting and meeting groups and school tours.
- Assisting with coat check and information area.
- Maintaining inventory of admission tickets, audio sets, and other products.
- Checking and ensuring automated systems are functioning properly by cleaning, dusting, replacing, and/or changing receipt tapes, ticket rolls, and ink cartridges.
- Contacting outside vendors for any repair if needed.
- Lifting, carrying, and placing 25 lb stanchions as needed for crowd control.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
