3302 - Admission Attendant - Fine Arts Museum

City and County of San FranciscoSan Francisco, CA
Onsite

About The Position

The Fine Arts Museums of San Francisco are seeking Temporary Exempt (TEX) as-needed Admission Attendants. This role involves selling tickets, admitting patrons, and performing other related duties. The position is exempt from the Civil Service examination process and serves at the discretion of the Appointing Officer. This role does not include City health or retirement benefits. Incumbents must be available at least two days a week, including at least one weekend day, as the museum is closed on Mondays. The role requires standing for 5 to 7 hours on hard surfaces. Employees will be assigned to shifts at either the de Young Museum or the Legion of Honor, with schedules typically provided 14 days in advance. Hours will fluctuate based on availability and business needs.

Requirements

  • One (1) year (2,000 hours) verifiable experience as an admission attendant, cashier, or comparable position which requires assisting customers and handling cash on a daily basis.

Nice To Haves

  • Extensive customer service background.
  • Extensive retail background.
  • Experience working in a museum or at a cultural institution.
  • Experience working near high value art or around fragile and/or valuable materials.
  • Ability to interact with the public and customers in a professional manner.

Responsibilities

  • Selling, distributing, and/or collecting tickets, passes, memberships, and other products.
  • Operating a cash register or a computerized system to register sales transactions.
  • Setting up money trays to make change for patrons.
  • Preparing deposits to bank monies.
  • Providing customer service and information to patrons and staff.
  • Assisting with crowd control, counting visitors, and verifying admission receipts.
  • Assisting in the issuance of will call tickets.
  • Greeting and meeting groups and school tours.
  • Assisting with coat check and information area.
  • Maintaining inventory of admission tickets, audio sets, and other products.
  • Checking and ensuring automated systems are functioning properly by cleaning, dusting, replacing, and/or changing receipt tapes, ticket rolls, and ink cartridges.
  • Contacting outside vendors for any repair if needed.
  • Lifting, carrying, and placing 25 lb stanchions as needed for crowd control.
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