Administrator – Arizona Medicaid Home Care Agency

Morgan Stephens • Phoenix, AZ

7h • $75 - $85

About The Position

A rapidly expanding Medicaid home care agency serving the Phoenix metro area is seeking an Administrator to manage operations, compliance, staffing, and intake coordination. This role is ideal for a leader familiar with Arizona Medicaid and MCO-driven referral environments who can support operational growth and service excellence.

Requirements

• 3+ years of leadership experience in home care or healthcare operations
• Strong understanding of Medicaid-funded home care services
• Experience working with managed care organizations
• Excellent leadership, communication, and problem-solving skills

Nice To Haves

• Experience with Arizona Medicaid and AHCCCS programs
• Familiarity with MCOs such as UnitedHealthcare, Banner Health, or Mercy Care
• Bachelor’s degree in healthcare administration, business, or related field

Responsibilities

• Direct daily operations of the home care agency
• Manage caregiver staffing, scheduling, and client assignments
• Supervise administrative and care coordination staff
• Ensure services align with authorized hours and care plans
• Ensure compliance with Arizona Medicaid and AHCCCS regulations
• Maintain accurate documentation and authorization workflows
• Support audits, quality reviews, and incident management
• Serve as a primary liaison with clients, families, and MCO partners
• Coordinate intake and start-of-care processes
• Address escalations and service issues professionally
• Oversee billing, payroll approvals, and authorization tracking
• Monitor productivity, staffing coverage, and service utilization
• Support budgeting and operational planning initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager