Administrator L2

Wipro•Memphis, TN

About The Position

Wipro is hiring an Administrator L2 for a Desktop Technician/Site Support Engineer role in Memphis, Tennessee. The position involves desktop support and site support in an operations environment. The posting lists a minimum of five years of experience in site support, IT support, or operations, while also listing 1–3 years of experience under mandatory skills. Compensation is expected to range from $35,500 to $76,000, with final compensation dependent on factors including location, applicable minimum-wage requirements, skills, and relevant experience. The role is eligible for Wipro's standard benefits.

Requirements

  • Minimum five years of experience in site support, IT support, or operations.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office Suite and basic IT troubleshooting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities.
  • Familiarity with safety and compliance standards relevant to the site.
  • Desktop support is listed as a mandatory skill.
  • Experience: 1–3 years is also listed in the posting.

Nice To Haves

  • Experience with ticketing systems such as ServiceNow.
  • Knowledge of basic networking and system administration.
  • Project coordination or team leadership experience.

Benefits

  • Medical benefits options.
  • Dental benefits options.
  • Disability insurance.
  • Paid time off, inclusive of sick leave.
  • Other paid and unpaid leave options.
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