Administrator (NE)

DP World•Olive Branch, MS

3d•Onsite

About The Position

DP World is growing, and we need motivated and reliable Administrator in Olive Branch, MS! The ideal candidate is fast learning, quick thinking and reliable. When you join our team, you will have the opportunity to participate in training for the necessary skills and experiences that will change your career!

Requirements

HS Diploma required
Must be able to follow through on all assignments.
Meet deadlines consistently.
Strong office administration skills including complete knowledge of Microsoft Office.
Professional, accurate & precise, ability to manage multiple tasks.

Nice To Haves

College degree preferred.

Responsibilities

Answer incoming calls and emails from internal and external customers.
Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
Liaise on a daily basis with customer contact external and internal.
Control flow of contract paperwork for new vendors.
Maintain weekly billing files in conjunction with the finance department.
Attend customer review meetings, both on and off site.
Ensure that client complaints are handled in-line with SLA.
Escalation point of contact with client / vendor / carrier for all customer service related issues.
Other duties as assigned