Administrator -Logan

ROCKY MOUNTAIN CARE GROUP•Woods Cross, UT

3d•Onsite

About The Position

Rocky Mountain Care is seeking an exceptional leader to join our best-in-class continuum of care as the Administrator of our Logan Skilled Nursing Facility. This is a unique chance to lead a successful operation today while helping shape the future of senior care in Cache Valley. The selected leader will guide our current team and facility through the transition to a new state-of-the-art 120-bed skilled nursing facility, with an assisted living community located adjacent to the campus, scheduled for completion in approximately 18 months. We are seeking a leader who is passionate about building a culture of excellence, relentlessly maintaining 100% occupancy, maintaining a five-star focus, delivering outstanding clinical and customer outcomes, optimizing financial performance, and establishing the facility as the provider of choice in the region. We want someone who will become actively engaged in the community, build meaningful relationships, and serve as an ambassador for the Rocky Mountain Care continuum. This is a long-term career opportunity with potential for growth into regional leadership positions and broader leadership roles across Rocky Mountain Care. We would love to learn about your leadership journey, your story, and what inspires you to build high-performing teams and exceptional outcomes for residents, families, and employees. For the right leader, this role offers the chance to leave a lasting legacy by leading one of the premier skilled nursing campuses in the Intermountain West. Relocation assistance may be available for the right candidate.

Requirements

A valid, unrestricted Nursing Home Administrator’s license in the state.
Bachelor’s degree in Health Administration preferred.
Three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility is preferred.
Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.
Ability to read, write, speak and understand the English language.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Must not pose a threat to the health and safety of other individuals in the workplace.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in evacuation of residents during emergency situations.
Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel.
Successfully follows oral and written instructions.
Successfully relays information concerning residents, employees or any given subject matter.
Accepts call-backs during emergency conditions.
Willing to work to task completion in spite of frequent interruptions.
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.

Nice To Haves

Bachelor’s degree in Health Administration preferred.
Three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility is preferred.

Responsibilities

Leads, guides and directs the operations of the healthcare facility in accordance with local, state and federal regulations, standards and established facility policies and procedures to provide appropriate care and services to residents.
Plans, develops, organizes, implements, evaluates and directs the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations.
Plans, develops, organizes, implements, evaluates, and directs the facility’s programs and activities in accordance with guidelines issued by the governing body.
Identifies, in conjunction with the Director of Nursing and selected department heads, the facility’s key performance indicators.
Establishes an ongoing system to monitor these key indicators such as the Quality Assurance and Performance Improvement process throughout the facility.
Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s outcomes, regulatory compliance and/or customer satisfaction.
Develops and implements processes and systems in conjunction with the Business Office Manager that maintain the fiscal health of the facility.
Develops and executes a census and occupancy management strategy that results in improved census and improved fiscal health for the facility.
Serves as the facility representative and spokesperson to the public as well as in the professional arenas.
Leads and coordinates daily, weekly, bi-monthly or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, collections, clinical health, survey readiness, customer service satisfaction, activity participation, etc.
Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication.
Evaluates work performance of department heads and maintains accountability across all departments in concert with Human Resources for expected performance outcomes in each respective department.
Facilitates, serves, attends or participates in various committees of the facility as necessary.
Ensures delivery of compassionate quality care and services across an interdisciplinary team approach as evidenced by adequate, and competent facility staff, employee turnover, general cleanliness, physical plant condition, and optimal resident functioning-physically and psychosocially.
Identifies and collaborates with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues.
Recruits talented, qualified individuals in conjunction with Human Resources to fill department head positions as a key factor in building and maintaining a strong and capable team.
Performs rounds to observe residents and ensure overall needs are being met.
Makes himself/herself available to employees at all levels by practicing an open door policy.
Conducts periodic observations of in-service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning.
Promotes teamwork, mutual respect, and effective communication.
Promotes positivity and active daily problem solving.
Leads budget development with department heads bi-annually.
Leads, in conjunction with the Business Office Manager, weekly or bi-monthly budget compliance meetings to ensure financial goals are met.
Reviews and interprets monthly financial statements and provides relevant information to the governing board.
Makes written and oral reports/recommendations to the governing board concerning the operation of the facility.
Leads, guides and directs facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement.
Ensures follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement.
Ensures the facility’s plan of correction response to any regulatory, inspection survey is completed, adequate, implemented and timely.
Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team to coordinate care and services.
Responds and resolves complaints and concerns when necessary.
Manages and minimizes facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified.
Coordinates and cooperates with the facility’s liability insurance carrier and legal representative in the unfortunate event of litigation involving the facility.
Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all.
Engages as a change agent for the facility when necessary.
Ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement.
Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention.
Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.
Delegates administrative authority, responsibility, and accountability to other staff personnel as necessary.
Treats all residents with dignity and respect.
Promotes and protects all residents’ rights.
Establishes a culture of compliance by adhering to all facility policies and procedures.
Complies with standards of business conduct, and state/federal regulations and guidelines.
Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any retaliation or discrimination to HR or compliance officer.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to appropriate regulatory entities.
Protects residents from abuse, and cooperates with all investigations.
Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
Participates in all life safety and emergency drills and trainings.
Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Reports work-related injuries and illnesses immediately to designated staff member.
Follows established infection control policies and procedures.
Completes all assigned training and skills competency.