The Administrator is responsible for the overall leadership and management of a home health or hospice agency. The role oversees the agency’s goals and outcomes, regulatory and organizational compliance, work coordination, and financial and operational stability. It may also include coordinating agency sales and marketing to optimize customer service and satisfaction. The Administrator fosters a culture of safety and ensures a quality assurance performance improvement (QAPI) program is established. The role communicates changes and concerns to clients, families, and staff; responds to client needs; ensures staff receive current clinical education and training; and protects client rights and HIPAA compliance. The Administrator directs projects, supervises and mentors staff, ensures appropriate staffing and supervision during service hours, and addresses staffing, budget, employee satisfaction, and safety issues. The position also coordinates data collection and reporting and maintains compliance with legal, regulatory, and accreditation requirements.
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Job Type
Full-time
Career Level
Manager