The Administrator is responsible for the overall leadership and management of a home health or hospice agency. The role oversees the achievement of established goals and outcomes, regulatory and organizational compliance, coordination of work, and financial and operational stability. It may also include coordinating agency sales and marketing while optimizing customer service and satisfaction. The Administrator fosters a culture of safety and ensures that a quality assurance performance improvement (QAPI) program is in place. The role communicates necessary changes and concerns to clients, families, and staff; responds to client needs; supports staff education and clinical training; and holds the team accountable for desired outcomes. Responsibilities also include protecting client rights and ensuring HIPAA compliance, supervising and mentoring staff, maintaining appropriate staffing during service hours, addressing staff and budget concerns, coordinating data collection and reporting, and maintaining legal, regulatory, and accreditation compliance.
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Job Type
Full-time
Career Level
Manager