Administrator, Stock Transfer Operations

TMX Group•Vancouver, BC

3d•CA$47,000 - CA$52,000•Onsite

About The Position

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? As part of TMX Group, TSX Trust is the largest Canadian-owned Transfer Agent and provider of Corporate Trust services. Whether issuers need help with Corporate Actions, Investor Service, or planning Investor Meetings, our services are tailored to make their transactions a success. The Operations Department is responsible for record maintenance and affecting transfers, issuance of shares and reconciliation of capital. The role of the Stock Transfer Administrator is to review and process instructions received from the securities holder, their representatives and brokers and as well as to handle inquiries received from the same parties. This role is fully in office (5 days/week) - based in Vancouver, BC

Requirements

College diploma or university degree in business and/or finance, or equivalent experience
1 to 3 years experience in similar role
Working knowledge of the securities industry and back-office administration processes
Proficiency in Microsoft Office Suite and Google Workspace applications
Excellent written, verbal, and interpersonal communication skills
Strong organizational and time-management abilities
High attention to accuracy, detail, and quality of work
Strong analytical, problem-solving, and decision-making skills
Client-focused mindset with the ability to provide professional service and effective solutions
Ability to prioritize tasks and adapt in a changing environment
Ability to work independently while collaborating effectively within a team
Professionalism, diplomacy, and discretion when handling confidential information
Flexible and adaptable with willingness to work overtime when required

Nice To Haves

Completion of the Canadian Securities Course (CSC) or similar industry courses

Responsibilities

Review, validate, and process securities transfer requests and supporting documentation in accordance with company policies, procedures, and regulatory requirements
Operate and maintain record-keeping systems supporting shareholder transfer activities
Respond to written, telephone or in-person inquiries regarding transfer requirements, including inquiries requiring extensive research of various kinds of current and historical records
Build and maintain up to date knowledge in terms of transfer regulations and guidelines (federal or provincial rules) as well as in terms of services offered by our clients to their shareholders
Interact with internal stakeholders including Client Management, Corporate Actions, and other operational teams
Maintain and submit monthly statistics for fees and management reporting purposes.
Ensure operational procedures, controls, and guidelines remain current and compliant
Help further strengthen the risk framework by acting as first line of defense and implementing relevant controls
Help streamline the process flows and develop initiatives to increase the added value for the clients, their shareholders and the company
Ensure confidentiality and security of shareholder and corporate information
Coordinate new share issuances, closing mechanics, and printing of securities
Receive, distribute, scan, and maintain incoming and outgoing mail, courier tracking, and related documentation
Perform additional administrative and operational duties as assigned