Administrator Sales

Tyson Foods•Springdale, AR

6d•Onsite

About The Position

This position is responsible for assisting Sales Account Managers with large volume retail service accounts of beef and pork. This position will be responsible for the following duties: enter and process all types of customer orders accurately; enter and maintain price lists; check and confirm order fill and changes with customer; accurately maintain customized customer process lists; track deliveries by working with our customer service department and relay pertinent information; aiding in completing various management performance reports; handle field calls from customers and obtain necessary information for the manager to address; cross train with other Sales Administrators and fill in for other Sales Administrators when absent; manage all incoming calls. Position will interact with outlying departments including but not limited to claims scheduling transportation pricing production quality assurance and credit. The person is responsible for building strong relationships with both internal and external customers and other administrative duties as assigned.

Requirements

High School diploma or equivalent
2 plus years in a business environment; preferably Distribution Customer Service
Basic MS Office Word, Excel, PowerPoint experience is a must
Ability to work with EDI and third party online systems such as ITN and Foodlink
Good verbal and written communication skills
Work activities are variable and require good judgment skills to complete tasks such as setting priorities, evaluating results and coordinating with others
Assignments are defined and the approach to be taken is usually determined in coordination with others
Good teamwork skills
Strong work ethic
Professional demeanor and phone etiquette
Highly motivated and detailed oriented
Willingness to work in a fast-paced environment
Willing and able to perform the physical requirements of the job with or without a reasonable accommodation

Nice To Haves

Knowledge of the Tyson Business Computer System is preferred

Responsibilities

Enter and process all types of customer orders accurately
Enter and maintain price lists
Check and confirm order fill and changes with customer
Accurately maintain customized customer process lists
Track deliveries by working with our customer service department and relay pertinent information
Aid in completing various management performance reports
Handle field calls from customers and obtain necessary information for the manager to address
Cross train with other Sales Administrators and fill in for other Sales Administrators when absent
Manage all incoming calls
Build strong relationships with both internal and external customers
Perform other administrative duties as assigned