Administrator I- Application Support- Office of Municipal Public Defender

City and County of Denver • Denver, CO

4d • $68,773 - $113,476 • Onsite

About The Position

The Office of the Municipal Public Defender (OMPD) is a comprehensive, holistic public defender office that is client-centered, independent, and innovative in the representation of defendants who face jail time for municipal ordinance violations, traffic offenses, and municipal youth offenses in the Denver County Court System. We are in court seven days a week. Each year, Denver Municipal Court sees more than 13,000 cases and our office represents about 75% of those charged. All our clients live at or below the federal poverty line. Roughly 80% of our clients are living with trauma, mental health challenges, substance use disorders, traumatic brain injuries, or PTSD and over half of our clients face housing instability. Municipal charges disproportionately impact people of color and those experiencing poverty. We are a holistic, wrap-around, public defender agency with a Client Support Team (CST) consisting of a social worker, a behavioral health navigator, a bi-lingual case manager and a team of Peer Support Specialists who are in court every day and work closely with the attorneys, create re-entry plans for clients in jail, and connect clients with resources like shelter and housing, food stamps, employment, treatment and more. We partner with many city and nonprofit organizations to best serve our clients. The Office of the Municipal Public Defender seeks an Administrator I to join our team.

Requirements

• Bachelor's Degree in a related field based on a specific position(s).
• Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
• One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
• Resume - required
• Cover letter – required

Nice To Haves

• Familiarity with building / editing reports from multiple databases
• Quickly become familiar with what the office needs from software and ability to translate that to a vendor’s team
• Provide office training on selected case management system
• Knowledge of what tables and fields are used by staff and ability to prioritize which data is vital to success of the office.
• Ability to triage and help troubleshoot user errors, issues and questions
• Be the go-to person for questions with case management system
• Detail oriented and decisive
• Organized and clear communicator
• Ability to work across software programs

Responsibilities

• Performs a variety of administrative activities/projects, participates in the development of long range and short term planning initiatives for OMPD, and serves as a liaison to the OMPD teams and other city staff members, officials, community groups, and/or other units
• Provides technical support and training in case management and other technical support and provides consultative and technical guidance to managers and/or other officials/stakeholders
• Handles sensitive and/or confidential issues, complaints, and/or inquires
• Participates in the formation of operating policies and procedures, provides advice and information pertaining to policies and procedures, evaluates proposed changes to policies and procedures and the overall impact of changes to OMPD, and makes recommendations
• Conducts studies, collects data, and/or research projects within the scope of this position , prepares comprehensive reports that reflect findings and conclusions, recommends feasible solutions in areas that require attention or change, and implements approved recommendations
• Develops plans for evaluating effectiveness of the procedures, ensures compliance with applicable laws, regulations, and policies, and assists in establishing processes and controls to ensure compliance
• By position, performs some or all of the elements of supervision or lead work including work planning, instruction, and review, handling grievances and disciplinary actions, hiring and dismissing employees, and evaluating employee performance
• Performs other related duties as assigned
• Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City
• Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 132 hours of PTO earned within first year
• 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
• Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
• Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level