Administrative Volunteer

ProHEALTH Medical Management•New York, NY

10h•Onsite

About The Position

Administrative volunteers provide administrative support for clinical and non-clinical departments at the New York Proton Center. Volunteers will assist department staff with a wide range of tasks depending upon needs of the individual department. These may include but are not limited to clerical and organizational tasks and patient experience initiatives.

Requirements

Dependable and compassionate with a high level of professionalism
Ability to work independently and as part of a team
Strong organizational and time management skills
Basic office computer skills (e.g., Microsoft Office, email, data entry)
Ability to communicate courteously and effectively with patients, families, visitors, and staff
Ability to maintain strict confidentiality of patient and company information
Completion of NYPC volunteer training and annual online training modules related to safety, confidentiality, and compliance

Responsibilities

Support Patient Coordinator team in greeting and welcoming patients and visitors in a courteous, professional manner.
Effectively triage patient and customer requests and issues as they arise to appropriate team members and departments.
Manage visitor sign-in and issue badges.
Assemble new patient welcome packets.
Enter data into electronic databases or spreadsheets with accuracy and confidentiality.
Assist with tracking and organizing inventory of promotional items.
Assist in planning and coordinating special events, meetings, or community outreach initiatives.
Staff NYPC information tables at community events.
Assist NYPC and NYPC Foundation staff with writing and preparation of grant proposals.
Perform copying and document organization.
Comply with all NYPC policies related to Privacy Rules established under the Health Information Privacy and Portability Act of 1996 (HIPAA).
Perform other job-related duties, as assigned.