ADMINISTRATIVE VOLUNTEER

Apis Services Inc•Willingboro Township, NJ

5h•Onsite

About The Position

Crossroads Programs, Inc. is seeking an Administrative Volunteer to support their administrative team and help keep day-to-day operations running smoothly. This role involves using organizational, communication, and customer service skills to create a welcoming, organized, and supportive environment for youth, families, donors, and staff. Volunteers will gain hands-on administrative experience, strengthen communication and organizational skills, develop customer service experience, and work with office technology and administrative systems.

Requirements

High School Diploma
Basic knowledge of word processing and Microsoft Office applications
Basic understanding of office procedures and equipment
Ability to read, write, and comprehend information
Ability to follow written and verbal instructions
Ability to problem-solve and handle routine administrative tasks
Ability to remain calm and use good judgment in difficult situations
Confidentiality/HIPAA training

Nice To Haves

Familiarity with phone systems preferred

Responsibilities

Greet guests and visitors professionally and warmly
Answer incoming phone calls
Provide front-desk reception support
Assist donors and provide donor receipts
Help promote Crossroads youth services
Assist with mail, faxes, scanning, and other office tasks
Enter training certificates
Contact treatment parents when training is due
Assist with scheduling youth clinical appointments
Assist with donation tracking
Support records management
Assist with other administrative duties as assigned
Maintain confidentiality and privacy regarding youth, employees, and financial information
Communicate professionally with staff, administration, families, donors, and visitors
Follow office policies and procedures
Maintain accuracy and attention to detail
Use sound judgment when handling challenging or sensitive situations