Volunteer Administrative Assistant

City of East Moline • East Moline, IL

8d • Onsite

About The Position

The City of East Moline is seeking a community-minded volunteer to donate their time and talents in support of City Hall operations. This volunteer role is an excellent opportunity for individuals who enjoy working with the public, providing helpful information, and supporting local government services.

Requirements

• Friendly and professional communication skills.
• Ability to interact positively with people from a variety of backgrounds.
• Basic telephone and office skills.
• Dependable, organized, and attentive to detail.
• A commitment to confidentiality and professionalism.

Nice To Haves

• Previous customer service or administrative experience is helpful but not required.

Responsibilities

• Answer telephone calls directed to the City of East Moline and provide accurate information or route calls to the appropriate department.
• Assist with responding to general correspondence and inquiries received by City Annex.
• Provide exemplary customer service to citizens seeking assistance from the City of East Moline.
• Welcome visitors and help direct them to the appropriate office or staff member.
• Offer administrative support to the Mayor, City Administrator, Human Resource Director, and Inspections Department as needed.
• Maintain a professional, courteous, and respectful demeanor when interacting with residents, businesses, and City staff.
• Help ensure that citizen concerns and questions are handled promptly and efficiently.

Benefits

• Make a meaningful contribution to the East Moline community.
• Gain experience working in a municipal government environment.
• Develop customer service and administrative skills.
• Build connections with local leaders and community members.
• Support the City's mission of providing responsive and high-quality service to residents.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed