Administrative Technician (Police)

City of Sacramento • Sacramento, CA

1d

About The Position

Under general supervision, the Administrative Technician performs technical and paraprofessional duties supporting centralized procurement, personnel, budget, and administrative functions, or specific projects and programs. The role assists administrative and analytical staff with research, information compilation and review, and develops and maintains databases and spreadsheets. Work involves technical, non-clerical budget, procurement, personnel, or program administration within established policies and procedures, requiring greater knowledge and judgment than journey-level clerical work. General direction is provided by higher-level administrative, analytical, or managerial staff.

The position supports fiscal and program administration by tracking expenditures, payments, and reimbursements; processing administrative and fiscal documents; maintaining records and tracking systems; compiling data; preparing reports; and coordinating program activities. The role also handles sensitive customer inquiries and provides information to employees and the public. Not all listed duties are necessarily performed by every incumbent.

Appointment consideration requires passing a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and review of drug-use history. Employees must complete 12 months of probation at a satisfactory performance level before gaining permanent status.

Requirements

• Three years of journey-level clerical experience, including at least two years performing administrative work or advanced journey-level clerical work.
• Alternatively, completion of 60 semester units at an accredited college or university in public or business administration, economics, accounting, personnel, or a closely related field may substitute for two years of the required experience.
• Knowledge of basic principles of technical and statistical report preparation; research and statistical methods; modern office practices, procedures, and equipment; recordkeeping and reporting practices; personnel, budget, and purchasing principles and techniques; and project and program management techniques.
• Skill in providing customer service, including handling sensitive situations and resolving problems; using computers, applications, and software.
• Ability to communicate clearly and concisely orally and in writing; collect, compile, organize, analyze, and interpret data; understand, interpret, and apply rules, regulations, laws, and ordinances; establish and maintain cooperative relationships; and follow oral and written instructions.
• Must pass the required background investigation if considered for appointment, including criminal history check, fingerprinting, polygraph test, credit check, and drug-use-history review.
• If qualifying through education, submit proof of education with the application; proof is required at appointment. Education obtained outside the United States must be evaluated by a credentials evaluation service by the time of appointment.

Responsibilities

• Research, compile, tabulate, and assemble data; assist with surveys and studies; recommend and implement procedures, guidelines, and processes; consult with managers and draft policies.
• Prepare statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develop forms, tracking systems, databases, and spreadsheets.
• Resolve difficult or sensitive customer service inquiries and problems; advise the public about complex rules, policies, and procedures; respond to employee and public inquiries.
• Research information, organize, evaluate, and compile results, and prepare detailed summaries; track project progress, payments, expenditures, and reimbursements.
• Prepare and process administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepare documents for personnel, purchasing, fiscal, project, or program areas; maintain records and files.
• Assist with administering and coordinating special events, training, programs, and projects; coordinate municipal activities among City departments and other organizations.
• Provide exceptional customer service to people contacted in the course of work.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed