Administrative Technician, Sr. - Community Services

City of Durham • Durham, NC

1d • Onsite

About The Position

Devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class provide more advanced transaction processing involving basic research, verification, reconciliation and mathematical calculations, as well as respond to internal and external customer questions and inquiries by communicating standard policies and procedures. Incumbents may be assigned to confidential positions or handle confidential materials. An incumbent is responsible for providing administrative support to staff, projects and/or an office or field function including processing more complex financial and service-related transactions and monitoring their status; processing customer-related transactions such as service requests, registrations and/or cash-handling; preparing documents, reports and presentations; entering and retrieving data; and ensuring the accuracy of information contained in databases and systems.

Requirements

• High School Diploma or equivalent (GED, HiSet, TASC).
• Three years of related clerical/administrative support experience.

Nice To Haves

• North Carolina Public Notary registration.

Responsibilities

• Community outreach planning and support to include summer camps/ Police Athletic League/ Safety Pop-Up events.
• Enters data for reports, databases, work orders, payroll and/or tracking information; retrieves and compiles data.
• Monitors transactions for progress and performs research as required.
• Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; provides general administrative support to staff and/or projects.
• Receives, processes and routes calls, which may include dispatching calls for service, as assigned.
• Updates web pages, as assigned.
• Opens, logs and distributes mail.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED