Administrative Technician - Public Health

State of Nebraska•Lincoln, NE

7d•Onsite

About The Position

This position offers a meaningful career path, excellent benefits, and the chance to positively impact public health and safety through efficient and accurate licensure support. The Occupational Licensure Team at the State of Nebraska’s Department of Health and Human Services (DHHS) is looking for a full-time Administrative Technician to support health professionals across Nebraska.

Requirements

Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Nice To Haves

1-2 years of experience performing administrative support
Proficiency in Microsoft Office Suite (including Access and PowerPoint)
Knowledge of HIPAA or experience handling confidential documents
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
Ability to interpret and explain legal documents and state regulations
High ethical standards and integrity
Comfort working independently while seeking guidance when necessary

Responsibilities

Review and process licensure and certification applications
Ensure accuracy of documents such as transcripts and exam scores
Issue, renew, audit, reinstate, and inactivate licenses in accordance with state regulations
Prepare materials for board meetings and coordinate logistics as needed
Maintain and update licensing data using the My License Office (MLO) system
Respond to inquiries from applicants, licensees, and the public
Provide accurate information regarding requirements, statutes, and regulations
Perform general office tasks including answering phones, managing correspondence, and maintaining records