Administrative Technician III

Oklahoma Human Services•Tulsa, OK

3d•$35,000 - $35,000•Onsite

About The Position

This position is a full-time role in an office setting, located in Tulsa, Oklahoma. The annual salary is $34,999.65 plus full state employee benefits. Job-related travel is occasional, and the selected candidate must possess a valid driver's license and maintain required car insurance. OKDHS is a Fair Chance Employer and this is a position in the Oklahoma Civil Service.

Requirements

24 months of clerical office experience; or an equivalent combination of education and experience
Must possess a valid driver's license
Must maintain required car insurance

Responsibilities

Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
Demonstrate the ability to handle difficult situations with respect and courtesy.
Serves as the EBT clerk.
Make appropriate program referrals to community resources.
Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner.
Participate in individual and staff conferences.
Must attend all mandatory trainings associated with the position.
Writes, presents, and interprets information in a clear, concise, and organized manner.
Maintain compliance with Adult and Family Services business processes, policies, and standards.
Performing various backup duties as required.