Administrative & Technical Assistant

Summit Fire & EMS • Frisco, CO

12d • $65,000 - $85,000 • Hybrid

About The Position

The Administrative & Technician Assistant is an integral member of the Community Risk Division (CRD), working under the direct supervision of the Deputy Fire Marshal. This role combines administrative, technical, and public service responsibilities to support fire prevention, code compliance, and public education efforts. The Administrative & Technical assistant ensures community communication for SFE is excellent and is responsible for the permitting process. This position requires a high level of professionalism, attention to detail, and the ability to interact effectively with the public, contractors, and other stakeholders.

Requirements

• High school diploma or GED equivalent
• Knowledge of Microsoft Office suite or other information management databases
• Well-developed administrative skills, time management, interpersonal communications, and attention to detail.
• Excellent oral and written communication skills.
• 1+ years of customer service experience or administrative work
• Valid driver's license

Nice To Haves

• Associate's degree or higher
• Previous experience with FirstDue software.

Responsibilities

• Answer incoming telephone calls in a friendly and polite manner, route calls to appropriate personnel, and properly handle any requests for emergency assistance or other customer service that may be required.
• Greet the public in a friendly and polite manner; ascertain the nature of business and direct the public to appropriate personnel positively and professionally.
• Intake of permits, assisting through the process, collection of needed documents, and payments.
• Provide information to contractors and the community regarding permit processes, fire protection systems, and fire code regulations.
• Maintain and order office supplies and equipment, ensuring proper rotation, and budgeting for HQ.
• Prepare outgoing mail, sort incoming mail, and check the PO box.
• Coordinate meeting rooms: calendar management and room preparations.
• Assist district members with uniforms as needed.
• Assist with scheduling meals, banquets, and awards as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED