AOT District Administrative & Technical Assistant IV

State of VermontBerlin, VT
Onsite

About The Position

The Agency of Transportation is seeking a District Administrative & Technical Assistant. This position will work in an office setting in the Capital Region at the Berlin office. Occasional travel to regional garages will be required to assist with computer replacement, repair, and other related duties. This position is responsible for providing clerical and technical assistance, including opening and distributing mail, processing payroll, processing project/program related invoice payments, answering phone inquiries from the public, assisting users in computer operations and device troubleshooting, assisting with installation of hardware and software, and providing help/training to users with the VAMIS program. This position also serves as back up support to administrative personnel and provides office coverage in their absence. Strong customer service skills are required, as well as the ability to learn, use, and train others with computer programs. This is not a remote position, and work will take place within the Berlin, VT office.

Requirements

  • Associate degree or higher in accounting, business, office administration or closely related field INCLUDING two (2) years or more experience providing administrative level support to a business or organization OR two (2) years or more of experience computer or network support, programming or analysis, or database administration including one or more of the following: assisting in the assembly, installation and configuration of hardware and software applications, or customer support / training in use of computer systems and answering common questions and troubleshooting to resolve computer hardware, software and user issues.
  • High school diploma or equivalent AND four (4) years of experience providing administrative-level support to a business or organization.
  • Two (2) years or more as an AOT District Administrative & Technical Assistant III.

Nice To Haves

  • Strong customer service skills
  • Ability to learn, use, and train others with computer programs

Responsibilities

  • Opening and distributing mail
  • Processing payroll
  • Processing project/program related invoice payments
  • Answering phone inquiries from the public
  • Assisting users in computer operations and device troubleshooting
  • Assisting with installation of hardware and software
  • Providing help/training to users with the VAMIS program
  • Serving as back up support to administrative personnel
  • Providing office coverage in the absence of administrative personnel

Benefits

  • 80% State paid medical premium
  • Dental plan at no cost for employees and their families
  • 11 paid holidays each year
  • Generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • State defined benefit pension plan
  • Deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
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