Administrative Support 09 - Mood Disorders Clinic

St. Joseph's Healthcare Hamilton

3d

About The Position

Reporting to the Program Manager of the Mood Disorders Program, this position provides administrative support to assigned psychiatrists and coordinates the clinical activities within the Mood Disorders Program. Serving as the liaison with patients, family members, other departments/hospitals, staff, and outside agencies, the incumbent ensures that all operational functions of the program are handled with efficiency, professionalism, and confidentiality.

Requirements

• Two-year post-secondary diploma in medical office administration required.
• Two years related experience working within a busy office environment.
• At least two years of experience in a mental health setting.
• Demonstrated knowledge of the Mental Health Act and related legal forms.
• Intermediate skill level typing speed and accuracy.
• Intermediate skill level in MS Word, Excel, and PowerPoint.
• Basic skill level spelling, medical spelling, and medical terminology.
• Demonstrated proficiency in specialized computer applications, including Dovetale.
• Demonstrated ability to maintain excellent interpersonal relationships while handling multiple tasks, conflicting priorities, and frequent interruptions in a fast-paced environment.
• Demonstrated excellent customer service and ability to effectively communicate in a sensitive and non-judgmental manner with psychiatric patients.
• Demonstrated excellent organizational and problem-solving skills, with demonstrated flexibility and ability to set own priorities and work with minimal supervision.
• Demonstrated ability to maintain confidentiality.
• Good work performance and attendance record is essential.

Nice To Haves

• Clerical testing may be required as part of the selection process.

Responsibilities

• Provides administrative support to assigned psychiatrists.
• Coordinates clinical activities within the Mood Disorders Program.
• Serves as the liaison with patients, family members, other departments/hospitals, staff, and outside agencies.
• Ensures all operational functions of the program are handled with efficiency, professionalism, and confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree