Onsite Administrative Support

Hollis Cobb Associates•Duluth, GA

3d•Onsite

About The Position

The Administrative Support provides general office support with a variety of clerical activities and related tasks. They will be responsible for answering incoming calls, directing calls to appropriate associates, verifies outgoing mail, flow of correspondence, as well as additional clerical duties.

Requirements

High School Diploma or equivalent
Must have prior experience working a multi-line phone
Intermediate to advanced knowledge of Microsoft programs including Word, Excel, and Outlook
Must be able to work in a fast-paced environment
Good organizational, time management and communication skills while focusing on customer service
Ability to work as a team player and use good judgement in prioritizing and completing tasks; strong interpersonal and analytical skills
Must be willing to type at least 25 wpm

Nice To Haves

Minimum or 1-2 years’ experience working in a receptionist or similar role preferred
Knowledge of the healthcare industry and HIPPA a plus, must be able to successfully pass training for FDCPA

Responsibilities

Responsible for welcoming visitors by greeting them, in person or on the telephone
Answers multi-line phone system and directs caller to appropriate associate
Provides callers with requested company information and directions
Maintain security by following procedures, monitoring logbook and issuing visitor badges
Prepare company documents using Word, Excel and Outlook
Receives sorts and forwards outgoing mail, responsible for printing and mailing a variety of information including receipts for patients
Orders and sends itemized bills
Retrieve and send faxes
Adhere to the production standards set for the department and client
Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
Other duties as assigned by manager