Administrative Support

Snelling Roseville of Metro DetroitSterling Heights, MI
Onsite

About The Position

Snelling Staffing has an opening for an experienced Administrative Support Professional for our client located in Sterling Heights. This position is ideal for someone who enjoys working in a fast-paced office environment, has excellent communication skills, and takes pride in accuracy and customer service.

Requirements

  • Experience with QuickBooks is required.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient with Microsoft Office (Outlook, Word, Excel).
  • Positive attitude and the ability to work well with multiple departments.

Nice To Haves

  • Previous order entry or data entry experience preferred.
  • Knowledge of UPS and FedEx shipping systems is a plus.
  • Experience with international shipping is highly desirable.

Responsibilities

  • Enter customer orders accurately into QuickBooks.
  • Process and maintain customer records and order information.
  • Answer incoming telephone calls and assist customers professionally.
  • Respond to customer inquiries via email in a timely manner.
  • Coordinate daily with warehouse personnel to ensure orders are processed and shipped correctly.
  • Prepare shipping documentation using UPS and FedEx shipping software.
  • Assist with domestic and international shipping documentation and logistics.
  • Verify order details, pricing, shipping information, and inventory availability.
  • Work closely with sales, customer service, and warehouse personnel to ensure on-time deliveries.
  • Perform general office and administrative duties as required.
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