Administrative Support

Lorain County Public Health-•Elyria, OH

14h•Onsite

About The Position

Lorain County Public Health is looking for an enthusiastic and detail-oriented professional to join our agency as a full-time Administrative Support in the Administrative Services Division! If you’re passionate about making a difference in your community and thrive in a fast-paced and collaborative environment, we want to hear from you. This is an exciting opportunity to support meaningful public health initiatives while working alongside a dedicated and supportive team.

Requirements

Possession of a high school diploma or equivalent.
Possession of a valid Ohio driver’s license with ongoing proof of auto insurance and ability to travel with reliable transportation.

Nice To Haves

Prior office experience is highly preferred.
Bilingual in Spanish is preferred.
Extremely detail-oriented; proficient computer skills; comfortable with Microsoft Office and Google Suite; experience with electronic records systems; effective communication verbally and in writing; calm in a fast-paced environment; team player.

Responsibilities

Assisting and supporting the public
Managing incoming calls through a multi-line telephone system
Utilizing electronic record systems and performing data entry
Preparing documents, typing correspondence, and maintaining records
Processing fee statements, calculations, and balancing functions
Organizing, retrieving, and maintaining files and data
Creating and updating spreadsheets and reports
Deliver excellent customer service when answering agency telephone system and greeting/directing the public.
Answer questions and provide information in-person and over the phone.
Process data and specific statistical information accurately for reports and special applications.
Manage and update databases, spreadsheets, and electronic records systems.
Maintain updated records and forms.
Communicate information, both in writing and verbally, in a clear and concise manner with staff, public, and external partners.
Process monies, billings, etc.; verify the accuracy of the total.
Perform precise administrative support duties requiring some independent judgment.
Work collaboratively on team projects and with other departments.
Maintain confidentiality and secure handling of sensitive data.
Other duties as assigned.