ADMINISTRATIVE SUPPORT SUPERVISOR V - 64085475

State of Florida • TALLAHASSEE, FL

1d • Onsite

About The Position

The Florida Department of Health’s Prosecution Services Unit (PSU) provides legal services in regulating health care boards and councils and takes administrative action against healthcare practitioners for violations of their practice acts. The Administrative Support Supervisor V supervises support staff who prepare cases and build agendas for presentation to Probable Cause Panels and Boards. The role involves planning and directing employees’ work, communicating with and motivating staff, training and evaluating employees, and ensuring that deadlines and coverage needs are met.

The supervisor exercises authority over personnel actions and is responsible for setting performance expectations, discussing performance with staff, completing reviews, maintaining vacation and work schedules, and completing timesheets. The employee uses discretion and independent judgment in applying Department and Unit policies and operating practices, and helps assure compliance with federal and state laws. The position is based at 2585 Merchants Row, Tallahassee, Florida. This is an anticipated vacancy.

Requirements

• 1–3 years of supervisory experience.
• Knowledge of administrative principles and practices and office procedures and practices.
• Knowledge of data-collection methods and effective communication principles and techniques.
• Ability to collect, evaluate, and analyze data relating to administrative functions such as accounting, personnel, purchasing, or report writing.
• Ability to prepare correspondence and administrative reports.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to use problem-solving techniques and work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively and establish and maintain effective working relationships.
• Ability to learn and communicate effectively in English, orally and in writing.

Responsibilities

• Directly supervise support staff preparing cases and building agendas in Agenda 2.0 and Adobe for presentation to Probable Cause Panels and Boards.
• Monitor process and workflow, arrange daily staff coverage, and ensure deadlines are met.
• Direct and guide support staff to meet critical deadlines and work objectives while making effective use of time and resources.
• Motivate staff and evaluate the quality and quantity of their work using established criteria.
• Train and supervise staff in PSU methods and procedures for preparing cases for Probable Cause Panel consideration and final Board action.
• Instruct employees in office policies, procedures, and methods for performing specific jobs, and provide regular guidance.
• Request, review, and maintain case-tracking reports.
• Train and assist staff in understanding and updating LEIDS; compile and prepare reports on case information as needed.
• Direct or respond to telephone inquiries from the public, complainants, subjects, and subjects’ counsel regarding disciplinary cases.
• Assist the Operations & Management Consultant Manager in developing and writing primary processes and creating process maps.
• Develop performance expectations, meet regularly with staff about performance, complete performance reviews and timesheets, and maintain vacation and work schedules.
• Perform other duties as required.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed