Administrative Support Specialist - Neonatal ICU
About The Position
Our business support specialist helps the unit with reports, HR-related documents, supply orders, and support to the unit manager. At MU Health Care, you won't just be performing tasks – you'll be the heart of our patient-centered approach, making a genuine difference in the lives of those we serve. In our NICU, every second counts—and every action changes a life trajectory. It is a 64-bed unit with all private rooms. We utilize a family-centered care model where parents are treated as partners and use advanced technology and innovation, working with cutting-edge neonatal equipment including high-frequency ventilation, therapeutic hypothermia, and continuous neuromonitoring. If you thrive in environments that require attention to detail, the business support specialist role is a good fit.
Requirements
- High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
- Two (2) years of office-related experience.
Nice To Haves
- Additional license/certification requirements as determined by the hiring department.
Responsibilities
- Manages calendars for managers or leaders, proactively scheduling meetings and resolving conflicts.
- Prepares and tracks meeting materials, agendas, and action items to ensure follow-through.
- Drafts, edits, and responds to correspondence independently on behalf of leaders or teams.
- Prepares and delivers reports, presentations, and summaries using organized and synthesized information.
- Tracks, analyzes, and reports data to support operational and departmental decision-making.
- Reconciles and monitors accounts or financial activity, identifies discrepancies, and resolves routine issues.
- Supports and maintains human resources processes including onboarding, payroll coordination, and HR documentation.
- Builds, generates, and interprets reports using departmental systems and tools.
- Coordinates elements of projects, events, or initiatives, ensuring alignment of timelines and stakeholders.
- Collaborates with cross-functional teams, vendors, and external partners to support operations.
- Resolves routine problems independently and escalates complex issues as appropriate.
- Prioritizes and manages workload based on deadlines, competing priorities, and business needs.
- Maintains and improves existing processes, identifying opportunities for efficiency or quality gains.
- Provides informal guidance, training, and workflow support to less experienced staff.
- Utilizes multiple systems and tools, including reporting platforms, to manage workflows and deliver outputs.
- Handles moderately sensitive information with discretion and in accordance with policies.
- May complete unit/department-specific duties and expectations as outlined in department documents.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including ten holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
