Administrative Support Specialist 8298

City of GreensboroGreensboro, NC
Onsite

About The Position

Support meaningful community initiatives while serving as a key administrative partner within the Housing and Neighborhood Development Department! The Housing and Neighborhood Development Department is seeking a highly organized and customer-focused Administrative Support Specialist to provide direct support to the Director and Department. This position plays a vital role in coordinating administrative functions, supporting departmental operations, and serving as a liaison for interdepartmental initiatives and public engagement efforts. This role requires professionalism, adaptability, strong communication skills, and the ability to manage multiple priorities while delivering excellent customer service to both internal and external stakeholders. Why You’ll Love Working With Us Contribute to initiatives that impact neighborhoods and the community. Work closely with leadership and gain valuable exposure to departmental operations. Be part of a collaborative and service-oriented team environment. Utilize both administrative and technical skills in a dynamic role. Grow professionally through meaningful projects and cross-functional collaboration.

Requirements

  • High School Diploma/GED with 1–3 years of experience as an administrative assistant, office assistant, administrative support specialist, or in office management.
  • OR No High School Diploma/GED with 5-7 years of experience as an administrative assistant, office assistant, administrative support specialist, or in office management.
  • Valid Driver’s License
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
  • HR Benefits Assistant, HR Representative, or Business Partner experience

Nice To Haves

  • Associate’s Degree or higher
  • Experience supporting executive or department-level operations
  • Experience with communications, public outreach, social media, and promotional content creation
  • Experience coordinating schedules, projects, events, or deadlines
  • Experience handling multiple priorities and high-volume administrative tasks in a fast-paced environment
  • Experience improving administrative processes and streamlining office workflows and procedures

Responsibilities

  • Coordinating administrative and operational activities for the department
  • Supporting financial and clerical processes
  • Managing communications, scheduling, and correspondence
  • Assisting with marketing, public relations, and social media efforts
  • Preparing reports, presentations, and departmental documents
  • Streamlining processes to improve productivity and efficiency
  • Providing excellent customer service to staff, leadership, and the public
  • Managing multiple priorities while meeting deadlines
  • Supporting special projects and departmental initiatives as assigned
  • Serving as the Benefits Assistant for the department, including benefits administration, timekeeping, GHR entries and training records
  • Managing front office operations, mail distribution, and visitor reception
  • Perform other duties as assigned

Benefits

  • Outstanding benefits package that supports your well-being
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