Administrative Support - Receptionist

CGI•Knoxville, TN

17h•Onsite

About The Position

CGI Federal employs a Receptionist for their Knoxville, TN office. CGI offers more than just a job. We offer limitless opportunities to make a difference for the clients and communities we serve. This is a great working environment with many benefits focused on ownership, listening, recognition, health, and well being. This position is located in Knoxville, TN.

Requirements

3 to 5 years' experience as a receptionist/office support person with a minimum of 2 years' experience as an office receptionist.
A basic knowledge of facilities/building operations is a great asset.
Ability to communicate requirements and schedules for vendor services to partners in a timely manner is a necessity.
Basic working knowledge of Excel, Word, and MS Office tool suite.
Ability to schedule and manage appointments in Outlook.
Exceptional interpersonal and guest service skills to build solid working relationships.
Focused on customer service and the ability to always maintain a high level of professionalism.
Communication
Customer relation
English
Facilitation
Collaboration
Detail-oriented

Nice To Haves

CGI offers a great working environment with many benefits focused on ownership, listening, recognition, health, and well being.
Opportunities to make a difference for the clients and communities we serve.
Be part of the growth of one of the top 5 largest independent global IT companies.

Responsibilities

As the first impression of CGI, greet CGI Partners and guests in a friendly and professional manner.
Assess and address all inquiries/requests and forward them appropriately.
Answer the phone in a professional and courteous manner using proper phone greeting techniques.
Keep accurate records in the appropriate systems of all access credentials given to CGI Federal Partners, CGI CSG Partners, contractors, and visitors.
Coordinate parking badges/vouchers for CGI Federal Partners, CGI CSG Partners, contractors, and visitors.
Maintain a clean and organized reception area.
Assist with scheduling and coordinating internal/external meetings and appointments.
Support the facility in planning, communications related to, set up, and breakdown for events and meetings.
Support various administrative tasks related to the facility.
Perform other administrative duties as coordinated and agreed to between the Industrial Security manager and Onshore Center Lead.
Provide support on new hire onboarding activities.
Monitor and manage visitor access to ensure compliance with security protocols, policies, and the SSA.
Maintain accurate records of visitor logs and access credentials.
Maintain the separation between CGI Federal and CGI Parent/Affiliate.
Coordinate with the Facility Security Officer (FSO) on suspicious and security related matters.
Assist in the implementation of security policies and procedures for this facility.
Report any security incidents or breaches to the appropriate authorities.
Support the Insider Threat and Counterintelligence programs by monitoring and reporting suspicious activities.
Ensure that all access credentials issued are displayed properly and report any unreturned access credentials to the Industrial Security team.
Monitor the approved Vendor list issued by Industrial Security/Facili