Administrative Support Manager - Bellisario College of Communications
About The Position
The Donald P. Bellisario College of Communications is seeking a self-motivated, detail-oriented, and dedicated individual to join the Administration Office team as an Administrative Support Manager (Manager level). The successful candidate will possess an extensive background in business administration, demonstrate a willingness to lead, and thrive in a team-based environment. This role involves the oversight of staff assigned to support several key areas within the college, including the Dean’s suite, Undergraduate, Graduate, Advising, Internship and Career Placement, Diversity and Inclusion, and Facilities and IT offices.
Requirements
- Excellent interpersonal, organizational, and communication skills, both oral and written.
- Ability to manage multiple priorities and meet deadlines.
- Strong attention to detail and sound judgment.
- Enthusiasm for challenges and adaptability to new systems.
- Bachelor's Degree
- 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted
- PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.
Nice To Haves
- Extensive experience in effective business and personnel management is strongly preferred.
Responsibilities
- Foster a positive climate among a diverse group of staff, faculty, administrators, and students.
- Assist with complex and confidential administrative duties and responsibilities as authorized by the Dean and Director of Administration.
- Resolve inquiries and ensure compliance with established policies and procedures.
- Recommend changes and/or develop and maintain internal processes and procedures.
- Review office operations and lead efforts to maintain productive teamwork and a positive culture.
- Coordinate support staff professional development on topics such as University systems, policies and procedures, risk management, professional communication, and customer service.
- Work closely with support staff to assess and implement training as new systems and processes are introduced.
- Supervise, evaluate, and manage time and attendance records for assigned staff.
- Serve as liaison between department/unit leads and assigned support staff to manage assignments and projects, develop work plans, and ensure efficient workflow.
- Oversee operational and administrative processes and monitor deadlines.
- Act as a Budget Administrator proxy, working closely with Department Heads, Unit Directors, and the SFP Group to submit budgetary documentation, review and approve transactions, and ensure departmental spending remains within budget.
Benefits
- Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
- In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
- One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
