Administrative Support Intern- 2025853

World Relief•Sacramento, CA

About The Position

World Relief seeks an Administrative Support Intern to join our team! This position provides administrative and systems support to World Relief’s Education team. The intern manages data in client case files and databases, ensuring they are current and accurate with all necessary documentation to meet grantor requirements and demonstrate clients’ progress towards goals. The position calls for navigating across systems and platforms and high degrees of technologically savviness, organization, and attention to detail. This position with a flexible schedule is ideal for interns pursuing studies in Administration, Project Management, IT, Social Work, or other related fields. The intern will become familiar with how resettlement agencies and educational programming meets refugee needs, gain a better understanding of data management at non-profits, and gain experience using various data platforms and tracking systems. This is an unpaid internship; however, university credit may be available with prior approval.

Requirements

Committed to the mission, vision, and values of World Relief.
Desire to serve vulnerable communities.
Acknowledge World Relief’s faith statement.
Strong spoken and written English.
Highly organized and extremely attentive to details.
Confident and capable of navigating across digital platforms, databases, and Microsoft Office Suite, particularly Word and Excel, plus Adobe.
Typing speed 50 WPM.
Demonstrated ability to work independently and prioritize and manage multiple tasks/projects simultaneously.
Commitment to professionalism and client confidentiality.

Nice To Haves

Willingness to learn, take initiative, adapt to changing priorities, and contribute to a variety of program and administrative tasks.
Prior experience working collaboratively with staff, volunteers, and individuals from diverse cultural backgrounds.
Prior experience in organizing and tracking data, materials, and tasks across multiple programs.
Demonstrated strong independent problem-solving skills.
Ideally hold valid US Driver’s License and have access to a personal vehicle.

Responsibilities

Work with supervisor using tools such as Planner to prioritize and manage tasks.
Become familiar with and maintain program guidelines and requirements of World Relief Sacramento’s grant and funding sources.
Maintain organized, accurate, current, and complete case files and CRM database on clients, volunteers, and presenters.
Utilize tracking systems to ensure all necessary processes and documents have been completed for each client in a timely manner.
Learn and use tools such as Mail Merge and macros to increase efficiency in filling in paperwork and importing data.
Help compile learning materials and resources.
Create monthly attendance letters and prepare certificates and materials for graduations.
Participate in required department and all-staff meetings.
Provide general administrative support across the office and with special projects as needed.