Administrative Support II- Patient & Family Relations

Nationwide Children's HospitalColumbus, OH
Onsite

About The Position

Performs moderately complex administrative duties for one or more individuals within the department. Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Schedules appointments for department staff. Participates in department projects of moderate scope and complexity. May provide assistance in training and orientation of colleagues. May assist in the completion of reimbursement requests for assigned staff.

Requirements

  • High School Diploma or equivalent, required.
  • Must complete Ambassador Program within first 12 months of employment.
  • Computer skills
  • Decision Making
  • Depth perception
  • Hand use: grasping, gripping, turning
  • Hearing acuity
  • Peripheral vision
  • Problem solving
  • Seeing – Far/near
  • Sitting
  • Audible speech
  • Color vision
  • Flexing/extending of neck
  • Interpreting Data
  • Reaching above shoulder
  • Repetitive hand/arm use
  • Bend/twist
  • Squat/kneel
  • Standing
  • Walking

Nice To Haves

  • Two years of administrative experience, preferred.

Responsibilities

  • Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
  • Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment.
  • Schedules appointments for department staff.
  • Participates in department projects of moderate scope and complexity.
  • May provide assistance in training and orientation of colleagues.
  • May assist in the completion of reimbursement requests for assigned staff.
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